We only collect data necessary for managing your booking and your stay at Le Couvent.

Information collected may include: first name, last name, email address, phone number, stay dates, special preferences.

This data is collected during your direct booking or through our distribution partners.

Your personal data is used to:

• Confirm and manage your booking

• Contact you before, during, and after your stay

• Personalize your experience at Le Couvent

• Inform you of our offers and news (with your consent)

We implement appropriate technical and organizational security measures to protect your data against unauthorized access, modification, or disclosure.

Your data is stored on secure servers and is only accessible to authorized personnel.

We retain your personal data for the duration necessary for the purposes for which it was collected.

Booking data is retained for 3 years after your last stay.

You can request deletion of your data at any time.

In accordance with the General Data Protection Regulation (GDPR), you have the following rights:

• Right to access your personal data

• Right to rectify inaccurate data

• Right to erasure of your data

• Right to restriction of processing

• Right to data portability

• Right to object to processing

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You can modify your cookie preferences at any time through your browser settings.

For any questions regarding this privacy policy or to exercise your rights, contact us:

Email: contact@lecouventmarseille.com

Address: Le Panier, 13002 Marseille, France